Shipping, Returns & Order Support

History Unbuttoned merchandise is printed to order. Please review the product style, color, size and shipping address before placing your order.

Damaged, defective or incorrect merchandise

If your merchandise arrives damaged, misprinted, defective, or different from what you ordered, contact History Unbuttoned promptly. Include your order number, a description of the problem, and clear photographs of the item and packaging when possible. We will review the issue and coordinate an appropriate remedy. Our print-on-demand fulfillment partner, CustomCat, states that defects or errors caused by its production are eligible for replacement at no additional production cost.

Wrong size, color, or change of mind

Because merchandise is made to order, returns or exchanges for a customer-selected incorrect size, color, design, or a change of mind are generally not offered. Please consult the product’s sizing and variation options carefully before purchasing. This does not limit any rights or remedies provided by applicable law.

How to request help or return an item

Contact History Unbuttoned first: Customer contact page. Please do not send merchandise to the print facility or mail anything without return authorization and instructions from History Unbuttoned. CustomCat does not receive or process returns directly from retail customers; undeliverable packages returned to its factory may be donated.

Order processing and shipping

Print-on-demand merchandise is produced after an order is placed. Shipping charges and available destinations are shown at checkout. Delivery times vary with production, destination and carrier conditions. Ensure your shipping address is complete and accurate; contact us promptly if you notice an error.

Books and independently fulfilled products

Books or other items fulfilled by a separate retailer or print service may be subject to that seller’s applicable order, delivery and return terms. The CustomCat merchandise policy described above does not automatically apply to those products.

Questions or problems with an order? Contact History Unbuttoned. This page summarizes the merchandise practices of our fulfillment partner; History Unbuttoned remains your point of contact for retail orders.

Fulfillment reference: CustomCat returns and replacements policy. Last reviewed October 30, 2026.